umrah.ng
HomePackagesCustom UmrahHow It WorksFAQsContact
Book Now

Frequently Asked Questions

Everything you need to know about booking your Umrah journey with us.

Booking

Do I need an account to browse packages?

No. You can freely browse and compare packages. An account is only required when you reserve a slot or pay a deposit.

How do I reserve a slot?

Choose a bookable package, sign in, add at least one traveler, then submit your booking and pay the required deposit.

Payments

What payment methods are accepted?

You can pay using bank transfer instructions or your Umrah Savings Wallet once your booking is submitted.

When is the balance due?

Your booking displays the exact balance and payment deadline supplied by the package and booking service.

Documents

Which documents do I need to upload?

The document center provides a traveler-specific checklist, including passport biodata and any other required travel documents.

Visa

Is the visa included?

Visa support is included when it is listed in the selected package inclusions.

Wallet

What is the Umrah Savings Wallet?

It is a secure balance that lets you save gradually and later pay a deposit or outstanding booking balance.

Family/Group

Can I book for my family?

Yes. Add each family member as a traveler. Every traveler reserves one available package slot.

Cancellation/Deadline

What happens if I miss a payment deadline?

Your booking may expire or lose its reserved slots. Contact support promptly if you need assistance.

umrah.ng

Premium Umrah experiences with transparent pricing, savings wallet, and dedicated support.

Packages

  • Economy Packages
  • Premium Packages
  • Family Packages
  • Custom Umrah

Support

  • FAQs
  • Contact Us
  • How It Works
  • Pilgrim Login

Legal

  • Terms & Conditions
  • Privacy Policy
  • Refund Policy

© 2026 umrah.ng. All rights reserved.

NAHCON Licensed Agent #NG-2847  •  Secure Payments

WhatsApp Help